Students who enroll for any of our training courses occasionally change their mind for one reason or another. Regardless of the reason, we believe there should be a definite refund policy for students who decide to discontinue.
Refunds are only given under the following circumstances:
- Student unable to continue due to medical reasons and therefore had decided to discontinue, and that there is no intention to re-enroll or re-join in future upon recovery. In such a case, a copy of the medical certificate from a licensed medical practitioner needs to be submitted addressing the Director.
- Student relocating to another locality/city/state/country and therefore cannot attend the classes in person and decided to discontinue, and that there is no intention to re-enroll or re-join in future (although there is an option to enroll for online classes - only Carnatic Vocal and Carnatic Violin).
Full refund of Course fees is possible in the above two circumstances, provided the reasons are genuine and student has submitted required justification/documentation. However, the following conditions will also be applicable in addition to the above two points.
- If student had attended 4 classes or less during the term for which the student had already paid fees in full and on time, and that the student had raised refund claim within the first month of the 3-month term, 50% of the term fees will be refunded.
- If student did not attend any classes at all during the term for which the student had already paid fees in full and on time, and that the student had raised refund claim within the first month of the 3-month term, 70% of the term fees will be refunded.
- If student had attended more than 4 classes during the term for which the student had already paid fees in full and on time, and that the student had raised refund claim within the first month of the 3-month term, 30% of the term fees will be refunded.
- In all other circumstances or scenarios, no refund will be given.
The refund amount will be transferred to the student's bank account or will be paid through UPI, only if the details are provided. Cash/Cheque will not be issued under any circumstances.
For any questions, grievances, send an email to shankarinatyasthal@gmail.com.